1. Current local data
HSK account integration is not yet verified. For local-only use, remove learning records using available app reset controls or uninstall the app. Check device backup settings separately: uninstalling does not necessarily remove operating-system backups.
2. Request help without the app
Email [email protected] with the subject “Routine HSK account deletion”. Identify Routine HSK and the sign-in email/provider you used, if any. We will verify ownership before acting and clarify whether the request concerns HSK only or other apps. Do not send passwords, authentication codes or payment details. Prepare a deletion request.
3. Planned in-app deletion
Once account services are available, the planned in-app flow requires reauthentication and removes the HSK membership, cloud backup, device bindings and purchase-access projection. The shared Auth identity and other apps’ data remain while another app membership exists; final identity cleanup applies only to the last app. This end-to-end HSK flow is still awaiting verification.
4. What deletion does not do
Deleting an account does not cancel an Apple or Google subscription. Cancel renewal with the store separately. Store transaction records, necessary security/legally required records, local data on other devices and operating-system backups may require separate handling. Exact HSK server backup/log retention and deletion replay will be verified before activation. Contact [email protected] for the status of your request.